Author: kdle


The Future of Leadership by Contest Winner Stilyan Paleykov

BuILD is thrilled to publish this entry on the future of leadership written by Stilyan Paleykov.

We, as a society, are in a process of constant evolution. No matter the pace of this process or its scale, it is present and driven by us.
 
But how is leadership connected with that process? Is it the same as management and is it evolving? Can we tell how is leadership going to change in the future? This article will answer these questions.
 
Every single company is driven by an idea, mission, a specific goal. And at the core of the most successful companies, there is one good leader that defines this mission. However, defining the mission is just one of the tasks. The leader is not just a manager.
 
Managers are usually the people that try to reduce costs and increase productivity and revenue, optimizing the capital turnover. There are different styles of management with their specific advantages and disadvantages.
 
Paul Polman, a renowned businessman gives a good example of the essence of leadership: “Leadership is not just about giving energy… it’s unleashing other people’s energy”. Successful leadership is not focused upon purely economic gains. Instead, it is focused towards inspiring and motivating others to create.
 
In a real-life business environment that would mean to stimulate the employees to experiment, give them a field to develop their ideas and inspire them, while at the same time – assist them to keep learning. This approach is definitely more democratic and modern, but it has been proven over the years that successful companies truly care for their staff and their customers.
 
Another key part of the future of leadership is the ability to understand both the capabilities of the competitors and customers’ capabilities and needs. Tesla and IBM are two accurate examples for this article, as they are both successful companies with good leaders. In fact, there is a huge difference between them in two key ways:
  1. When they were founded;
  2. What do they offer.
IBM has managed to stay on the market since 1911, while Tesla is fairly new – founded in 2003. IBM has changed several industries of operation, now focusing on cognitive computing with their platform IBM Watson. Tesla is famous for its electric automobiles and solar panels.
 
IBM has proven its ability for market adaptation – a crucial factor for handling competitors. Being on the market for over 100 years and offering different, unique products requires not one, but several good leaders.
 
Tesla, on the other hand, is a fairly new company, run by Elon Musk. Although he is an inseparable part of the research and development processes, he also manages to maintain his public appearance in the media and inspire others, proving that environment-friendly products benefit not only humanity, but economic growth as well.
 
Although it is impossible to predict how leadership is going to change, we are currently living in a modern, futuristic civilization, driven by tendencies of motivation, inspiration, understanding and adaptation – the key factors of success and evolution.

Alumni Spotlight: COMBATTING FOOD FRAUD WITH BLOCKCHAIN

Kristoffer Just works to apply blockchain technology in the fight against food fraud.

There have been a number of stories in recent years about contaminated and tainted food both here in Denmark and around the world. In fact, last Spring, through testing, the Ministry of Environment & Food of Denmark found out that just six of every 35 bottles of the extra virgin olive oil on Danish shelves fit the classification of extra virgin, which is the highest quality you can buy, as advertised.

From DIM Student to Start-up Project Coordinator

“It was during the course Process Innovation, that I had the opportunity to explore blockchain within food fraud,” Kristoffer Just says. “I investigated the current supply chain to then qualify a blockchain supply chain as a process innovation.”

This led to Kristoffer’s master thesis where he focused on the journey falsified bottles of extra virgin olive oil made on its way to Danish supermarket aisles and examined whether blockchain technology could prevent such food fraud as a means of contributing to the raising the level of traceability in our food products.

Upon obtaining his Master’s in Digital Innovation & Management, Kristoffer was able to leverage his passion and his research to land a job as Project Coordinator at the start-up, BLOC, Blockchain Labs for Open Collaboration, where he continues to pursue research opportunities in Digital Supply Chains and Food Systems.

Advice for Current ITU students

Kristoffer relies heavily on the competencies he learned throughout his time at ITU, including critical thinking and the use of digital tools, “I continue to use the data scrapping and visualization tools I learned about in Navigating Complexity as a part of my work.” Kristoffer shares, “But I also reflect on the technology that we are promoting and working on as well.”

He encourages students to engage, “with people from various backgrounds, both from other academic tracks at ITU, but also your classmates. You can learn more than you would think from listening to other people’s perspectives.”

The Start-Up Life

For students looking to jump into the deep end after graduation and pursue a career at a start-up like BLOC, Kristoffer suggests you prepare yourselves for the fast-paced nature of the start-up environment, “things can change dramatically over the course of a few hours, so if you work best within a sound structure, a start-up may not be the best environment for you.”

But for those willing to take the leap, “you will build a network very quickly through participation in in events and conferences, as well as the co-working spaces many Copenhagen-based start-up are located.”

This post is the first in series on ITU alumni and their work post-graduation.

STEEMIT – THE FUTURE OF THE BLOGOSPHERE?

With the advent of facebook, the idea of social media as we know it today was born, now over a decade later this frontier, some would argue, is losing its novelty. This post explores some exciting innovation in the realm of social media, where users are monetarily incentivized to engage with the site and its users powered by blockchain technology.

Yes, users get paid to post in a currency known as Steem, which can be cashed out or reinvested in the form of Steem Power or Steem Dollars. Although Steem is similar to Bitcoin in that it is also a cryptocurrency, the primary method of earning money is not mining, which is dictated by the amount of computing power you have, but rather engaging with the community through producing and/or supplying content.

Is this the future of social media? Want to know more before jumping in a posting? Or is it the novel application of blockchain technology that has piqued your interest?  Either way, let’s jump into a brief overview of steemit and its social networking site, steemit.com. Links to other, more in-depth, resources will be provided if you’re interested in learning more.

We hope you find this to be a good starting point.

What is Steemit?

We’ve heard talk of the blogosphere for years now, and these days it seems like everyone is trying to get a piece of the action. And why not? We all have passions, curiosities, and a sense of adventure now and then; sharing that with others via the internet is becoming – dare we say it –the norm.

But steemit.com, the social networking site associated with Steemit, is different.

Instead of the platform reaping nearly all of the non-commercial benefits of its users’ content generation, like facebook, for example, steemit passes these earnings onto the individual users, via its cryptocurrency.

Like many communities surrounding cryptocurrency, users are very concerning with verifying each other’s identities, this is usual done through an introduce yourself post where new users share their personal story starting with a current picture of themselves holding up a hand-written sign as proof of identity.

How does one get paid?

Steemit.com is a reddit-resembling social networking site where content creators and content curators get paid for producing and providing the best content and it’s completely free to sign-up.

So how do users get paid you may ask? Through what they refer to as Steem and there are three different Steemit currency units: Steem, Steem Power, and Steem Dollars.

Steem are tradable units of the currency, much like bitcoin or stocks on the stock market.

Steem Power cannot be sold for two years so in that way is something like a long-term investment in the currency. Holding this unit of currency is favoured by the platform and these types of ‘investors’ are rewarded for their loyalty – 90% of the daily newly generated Steem Currency is in the form of Steem Power, with the rest going to content creators and providers. Half of content provider’s/curators’ pay is in the form of Steem Power.

Steem Dollars are the most stable unit of the currency and can be sold at anytime. The other 50% of the pay popular content creators/curators receive is in this unit of the currency and this portion can be immediately cashed out.

Steem and Steem Power represent the value of Steem digital assets, while Steem Dollars are something like loans taken out based upon the value of these digital assets. Sceptical that such digital assets can retain ‘real world’ value? Then look to the world of multi-player video games where on numerous occasions players are documented to have paid ‘real’ money for a digital game item.

Where the Rubber Meets the Road

Not only does steemit.com empower its users through paying for high quality content in many ways such a system also inevitably leads to the suppression of low quality content. (fake news anyone?)

Although the social networking site has not reached the size or influence of the mainstream social media site we know so well, many bloggers and youtube stars that have already gone viral or made a name for themselves on these conventional social media sites are complementing their success with the adding themselves to steemit.com as well.

As we see in many industries, consumers are demanding more transparency, traceability, and accountability – steemit.com provides all of these and on top of that it is the users that reap the benefits of their posts… not the platform.

 

Image Courtesy of steemit.com

CONTEST: Write a short blogpost and win a ticket to Day of Play 2018 — a hands-on workshop and networking opportunity

BuILD’s first contest of the year is now officially underway. Write a short blogpost and win a ticket, worth over 2.600dkk, to A Day of Play 2018  — a hands-on workshop on the future of work with networking opportunities with the leaders of Scandinavian’s top companies.  

What You Need to Know

The Task: Write a 300-500-word blogpost on the future of either leadership, change, or learning and the winners in each category will win a ticket to attend A Day of Play 2018.

The Prize: Day of Play is a conference/workshop on February 5th at the National Museum in Copenhagen where leaders, decision-makers, and practitioners filled with workshops and knowledge sharing.

How to Enter: This contest is open to all ITU students. Simply send your blogpost to build@itu.dk

Submissions will be accepted until 14.00 on Friday 2nd of February and the winners will be announced that afternoon.

There will be three keynotes given at the event:

 Future of Leadership by Marianne Dahl Steensen, CEO Denmark & Iceland, Microsoft

 Future of Change by Anders Buchmann, Chief Intrapreneur, Bang & Olufsen

 Future of Learning by Nina Uller, Vice Dean of the Royal Danish Defence College

Networking and Gamification

BuILD is offering this unique opportunity to students because this conference is not about the emergence of new technologies in and of themselves but rather a look at how these technologies will shape the future and the ways in which organizations must react. With participants from Scandinavia’s top companies this will be an excellent opportunity to network in an informal setting.

More than this Workz, the host of the event is a change management consultancy located in Copenhagen, Denmark that believes in ‘Change Through Involvement’ a mantra that manifest itself in some very interesting ways including gamification, story-telling and role playing.

If interested check out this short video below on Workz.

Remember submissions will be accepted until 31st of January and winners will be announced on Friday 2nd of February.

What it Means to BuILD

As our name suggest we are in the business of creating, of building. We call ourselves BuILD but it is really just an acronym. We are the Business Innovation Lab here at IT University of Copenhagen and we are constantly evolving.

It is our members, both students and faculty alike, that define us.

So if you want to know what it is we do here, all you need to do is explore our competencies. We are a network of like-minded individuals passionate about Process Innovation – including Robotic Process Innovation – inspiring today’s leaders in tackling the challenges and opportunities of digital innovation, and providing the tools and strategic partnership necessary to implement distributed ledger practices across all of Europe.

Given these competencies, collaboration is in our DNA and we take very seriously the opportunities to co-create and innovate together with our industry partners. Research with a practitioner focus is our speciality and through it we set out to create value through the use of IT for students, business partners and outside organizations.

If this sounds like a community you’d like to be a part then what are you waiting for? You can contact us, send us an email at BuILD@itu.dk, or connect with us on facebook or LinkedIn.

Robotics Process Automation within Danske Bank — A presentation for Process Innovation Masters Students

This week, Digital Innovation and Management students enrolled in Process Innovation were given the opportunity to learn more about Process Automation, Robotics, and Artificial Intelligence through participating in a workshop facilitated by Danske Bank. This post will briefly explain a few concepts surrounding Process Automation, share students’ thoughts on the experience, and offer suggestions for those interested in how they can learn more about process automation as well as collaboration opportunities for students, researchers, and industry.

Danske Bank – An Industry Partner

Danske Bank is Process Innovation’s Industry Partner throughout the entirety of the semester and as such has worked closely with its professor, Raffaele Ciriello, to integrate a number of workshops and projects into coursework. Raffaele finds the partnership to beneficial to his students, “they can better relate to the concepts they learn in class and understand how their acquired knowledge can be applied in practice.”

To learn more about our Industry Partnership services for companies and outside organizations, feel free to contact us, here at BuILD.

Robotic Process Automation

Last month, Process Innovation students were introduced to the Process Mining Tool Minit, through a workshop facilitated by Nordic Consultancy, Bizcon. This week, gears are shifting to the role of Process-Aware Information Systems (PAIS), Robotic Process Automation and Nordic banking industry giant, Danske Bank.

Process Automation and Process improvement is something that Process Innovation students have been working on all semester for Danske Bank concerning their Danske Gave Plus product, but workshop took a more holistic approach to the adoption of automation technologies as a way for the bank to optimizing all aspects of the customer journey.

Natascha Wang is a third semester Digital Innovation & Management Master student enrolled in the course. “The robotic process automation presentation was really useful and I learned a lot, it offered a glimpse into how the bank currently uses robotic process automation,” Natascha said of the experience.

One way they are exploring to achieve these goals is marrying Process-Aware Information Systems (PAIS) with Automation and software robotics. So long as processes are rule based manual tasks, a software robot can conduct these faster and more efficiently, freeing up employees to focus on interacting meaningfully with customers.

What to learn more?

As always, we hope this post has been useful and informative and we encourage you to contact us here at BuILD if you have any questions or would like to hear more about our services.

FOR STUDENTS

If you are a student and are interested in conducting researching related to process mining whether it be for a thesis, an industrial PhD, or something else altogether, then we at BuILD encourage you to reach out to us directly.

FOR ORGANIZATIONS

If you are an organization with a wicked process-related problem and are looking to work with ITU students, commission research with our faculty, or fund an industrial PhD, we encourage you to reach out to us here at the BuILD lab; we offer services that can help facilitate this process and guide you to the correct resources from start to finish.

ITU master students participate in hands-on Process Mining workshop facilitated by Nordic IT Consultancy Bizcon

Here at BuILD we’re crazy about business innovation and are constantly in search of innovative approaches to problem solving and value creation. In this blog post, we will explore the innovative business practice of Process Mining through a workshop facilitated by Bizcon, a consultancy offering, among other things, process mining services to its clients.

This blog post will explore a number of questions surrounding process mining including what is it, what are the tools employed, and how can you get started.

Bizcon’s Alexandru Timar and Carsten Christiansen, called the experience “a great opportunity to get fresh input and different perspectives from an academic environment.” This workshop is a part of BuILD Lab’s Student Colaboration opportunities and is available to all companies involved in innovative practices that pair well with coursework as a part of the Digital Innovation and Management (DIM) program.

DIM students enrolled in Process Innovation were given the opportunity to use MINIT, a business process management tool that offers data-driven process analysis to its users. Alexandru and his team offered participants the opportunity to learn more about what Process Mining is and the analytical tools employed through analysis of a real case.

If you too are interested in learning more about Process Mining after reading this blog post, feel free to check out the, ‘How can I get started?’ section or join the Process Mining Group Nordic on LinkedIn.

But before we go too much further, let’s dive a little deeper into the notion of Process Mining.

What is Process Mining?

Processes are a part of every businesses’ core strategy, regardless of size or industry. Through extracting knowledge from event logs, which consist of timestamped activities relating to different cases or process instances, process mining can discover, monitor and improve an organization’s processes using a fraction of the resources traditional methodologies — concerned chiefly with conducting in-depth interviews and significant observation — require. Once these logs are imported into a process mining tool such as MINIT, they are crunched into tables, charts, and visualizations that allow for much faster process analysis than traditional means.

Want to know more? Check out this video.

Below you can find brief descriptions of the most prominent use cases for Process Mining.

Use Cases

The applications of process mining can be divided into three overarching use cases: compliance, increasing efficiency, and understanding business processes. Below you will find brief explanations of each of these cases.

Compliance

Process mining and its visualizations can help business experts identify non-compliant behavior within an organization, improve internal controls, and identify where controls are in fact being bypassed.

Increasing Efficiency

Identifying bottlenecks and their cause is also a common use case for process mining. Alliveiating these pressure points can be the answer to wicked problems facing an organization. Comparing processes and their time to completion across department offers the opportunity to share best practices and motivate change.

Understanding Business Processes

But more than compliance and increasing efficiency, process mining also be employed to achieve a better overall understanding of the processes conducted within an organization. Answers to questions such as, ‘How long does a process take from end-to-end?’ ‘How is a department or a resource performing?’ and ‘What is the end-to-end cost of this process?’ can be found through the act of process mining.

Why Process Mining?

There are three types of process mining: discovery, conformance, and enhancement. These actions offer organizations opportunities identify, confirm, and improve processes based upon data that would otherwise be unavailable or require a massive amount of resources to analyze.

Once processes are discovered, for example, they can be used amongst stakeholders for discussing the problems they reveal and stimulating improvements and solutions.

Conformance on the other hand is a means for ensuring that the discovered processes reflect observed behavior. This can be used for quality assurance purposes related to documenting processes, to guide discovery algorithms, and to identify where deviations occur.

Existing process models can also be extended or improved through the use of enhancement process mining.

How can I get started?

 If this short blog post has piqued your interest in process mining there are a number of ways in which you can learn more and get started with your own projects.

For Students

If you are a student and are interested in conducting researching related to process mining whether it be for a thesis, an industrial PhD, or something else altogether, then we at BuILD encourage you to reach out to us directly.

For organizations

If you are an organization with a wicked process-related problem and are looking to work with ITU students, commission research with our faculty, or fund an industrial PhD, we encourage you to reach out to us here at the BuILD lab; we offer services that can help facilitate this process and guide you to the correct resources from start to finish.

Sources

P2M Channel

Van Der Aalst, W. (2012). Process mining: Overview and opportunities. ACM Transactions on Management Information Systems (TMIS)3(2), 7.